Does Novacroft pay their employees well?

According to anonymously submitted Glassdoor reviews, Novacroft employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Novacroft. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Novacroft?

43% of Novacroft employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Novacroft 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Novacroft?

Customer Service Advisor (17) , Customer Service Representative (16) , Customer Service (8) , Contact Center Agent (6) , Contact Centre Advisor (6) , Customer Service Agent (6) , Call Center Agent (5) , Customer Advisor (4) , Call Center Representative (3) , Contact Centre Agent (3) , Software Developer (3) , CSA - Customer Service Associate (2) , Call Handler (2) , Internal Auditor (2) , Team Leader (2)

What are the pros of working at Novacroft according to real employee reviews?

"Work from home and good team" ((in 18 reviews)); "Nice people to work with" ((in 10 reviews)); "nice staff" ((in 4 reviews)); "The team are extremely active when it comes to helping each other out" ((in 4 reviews))

What are the cons of working at Novacroft according to real employee reviews?

"Just overall not the best place to work due to bad management." ((in 11 reviews)); "The training was an absolute joke." ((in 5 reviews)); "Minimum wage at entry level regardless of experience" ((in 5 reviews)); "Managers aren’t great and most of the company values are a façade." ((in 4 reviews)); "No real career progression." ((in 3 reviews))

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Novacroft

Novacroft Reviews

2.9

43% would recommend to a friend

(125 total reviews)

Debra Charles

55% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (125 reviews)

Novacroft has an employee rating of 2.9 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Novacroft employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

125 reviews

5.0

12 Nov 2024

Great place to work

Contact center agent

Recommend

CEO approval

Business outlook

Pros

Management is lovely to work with

Cons

No cons to the role

5.0

20 Aug 2024

Great values and work ethics

Team leader

Recommend

CEO approval

Business outlook

Pros

They really value their employees, There is room for progression if you put in the work. The management style is great, I always felt heard and respected.

Cons

There are so many employees at the company, it can be quite intimidating for those who are used to working for a smaller company.

5.0

29 Mar 2024

Good company would want to work again

Contact center agent

Recommend

CEO approval

Business outlook

Pros

Work from home Team members and managers are friendly and supportive Salary is good

Cons

Job role can be tiring sometimes

Viewing 1 - 3 of 125 Reviews

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