In my personal experience, each North Yorkshire Council site operates like a completely separate organisation. Some locations seem to be “favoured” — free parking, multiple managers on hand, clear progression routes, proper induction, actual guidance. My site, however, felt completely neglected.
I spent over two years at a site with no manager, no team leader, no senior officer, and no on-site support of any kind. There was nothing in place for emergencies. Nobody checked in, nobody provided feedback, and on some days nobody even knew who was working there. On my colleague’s first day, no-one was there to meet her or tell her what to do. You were essentially left to fend for yourself, and if you asked for help, the “guidance” you got usually applied to other sites and didn’t fit ours at all.
My teammates were regularly overwhelmed, with several breaking down in tears because the lack of support was affecting both their mental and physical health. I did everything I could to help them, but the stress still took a toll. It’s bizarre to come to work for years and feel like you simply do not matter.
Meanwhile, the neighbouring site had half a dozen managers and team leaders around at any given moment. The contrast was astonishing.
Career progression at my site was, in my view, non-existent. I applied for promotions, but my interview panels were always made up entirely of staff from the favoured sites, and they invariably selected candidates from their own offices. The recruitment framework is, in my opinion, highly subjective, and even allows panels to appoint someone other than the highest-scoring candidate. I found the whole process demoralising.
If you’re considering working for North Yorkshire Council, be very careful about which site you’re based at. In my experience, you can have years of knowledge and work hard, but still be overlooked simply because you’re attached to a “disfavoured” location. Some sites seem like a dream. Others are an absolute nightmare.