Manychat Reviews

4.6

91% would recommend to a friend

(95 total reviews)

Mike Yan

97% approve of CEO

95% positive business outlook

Manychat has an employee rating of 4.6 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Manychat employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

95 reviews
1.0
27 Mar 2024

Run

Recommend
CEO approval
Business outlook

Pros

Flexible work environment, good work life balance

Cons

Not a great place to work. People are not open to new ideas, huge cultural gaps, poor leadership, lots of whiplash with strategy. Would not recommend.

2.0
20 Jun 2023

If you care about company culture stay away

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great oppurtunities for broadening your experience and added responsbility - although don't expect a salary increase to go along with it. Lovely people who work very hard.

Cons

Company culture if you're in the US team is pretty non-existent, there is also no care for mental health. I witnessed so many people get let go (in addition to this staff turnover in the US team was very high anyway) and had about 5 different bosses, leadership never checked in to see if those remaining were okay. For a little while there was a CEO change and he was transparent and showed a lot of promise for the company - he no longer works there now. Terribly disorganised place to work with a lack of communication between teams.

1.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Austin office is fun and the Marketing Team is a wonderful team to join.

Cons

Leadership style from the COO created a toxic environment. During my time at the company, the COO’s approach often felt authoritarian and dismissive, which made collaboration difficult and discouraged open communication. Feedback was not welcomed, and decisions were frequently delivered top-down without transparency or consideration for team input. Concerns about retaliation and lack of psychological safety. Raising issues or offering constructive feedback often felt risky. The culture around the COO’s organization did not promote trust, and many team members operated in a state of tension or fear of repercussions. Possible suppression of employee feedback. I previously submitted a candid review that later disappeared from the site. While I cannot confirm the reason, the removal raised concerns for me about whether negative employee experiences are being flagged or challenged by leadership rather than addressed internally. High stress, inconsistent direction, and low support. Expectations were often unclear or changed abruptly, leading to rework and unnecessary pressure. Support from leadership was limited, and teams were often blamed rather than coached.

Viewing 1 - 3 of 95 Reviews

Glassdoor has 104 Manychat reviews submitted anonymously by Manychat employees. Read employee reviews and ratings on Glassdoor to decide if Manychat is right for you.