Makeready Reviews

3.1

50% would recommend to a friend

(45 total reviews)
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Eric Gavin

39% approve of CEO

49% positive business outlook

Makeready has an employee rating of 3.1 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Makeready employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

45 reviews
1.0
29 Apr 2024

A Fraud

Recommend
CEO approval
Business outlook

Pros

A few genuinely kind and hard-working coworkers, aesthetically pleasing hotels and restaurants (at least customer-facing areas - but rooms and office spaces leave a lot to be desired.)

Cons

So many cons it's hard to narrow down but this company rips off employees and customers alike. The facilities are shoddily constructed and every concept lacks long term planning so it's a constantly chaotic environment and long hours, weekends, overtime, etc is to be expected without any type of encouragement or positivity from supervisors. Terribly toxic work environment, below market pay, no constructive performance review structure or cohesive planning -- just a disaster of a company in every capacity. They're based in Texas and it shows - a little diversity and inclusion could go a long way. The CEO is impressive and tries to implement a solid set of principles but every department below the executive level is a mess.

2.0
5 Sept 2019

If you’re seasoned - avoid

Recommend
CEO approval
Business outlook

Pros

The team that you work with turn into your family. Interesting properties.

Cons

This management company has no idea what they are doing for hotels. Very F&B, restaurant driven with major F&B losses. Core founders of this company have very little true hotel experience. The core values of this company are not followed by executive management or senior leadership at the hotels. They continue to take on management opportunities with new hotels, but yet have mastered running their current hotels successfully. Terrible PTO policy. The company is growing much too quickly with no stable foundation.

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Makeready Response
6y
Thank you for your honest feedback and detailed comments regarding your previous experience with Makeready. I am disappointed to hear your experience with the company has not been to par. I strongly believe we work very hard to cultivate and foster relationships, both past and present, and it is truly at the core of how we build the foundation of Makeready. With that said, it appears we have not represented ourselves well during your employment with us. We will take your feedback whole-heartedly as a useful tool to improve our communication and our efforts to create an inclusive environment for all team members. If you would like to discuss further, I would love to hear from you at cmagrann@makereadyexperience.com. Thank you, Christine Magrann Chief Operating Officer, Makeready
1.0
16 May 2024

Run.

Recommend
CEO approval
Business outlook

Pros

Benefits were reasonable. Pay was low.

Cons

Senior Leadership is absolutely awful. The company has a lot of drama, and you do notice it considering they are an independent vs big box brands so the team is much smaller. The CEO has a narrow vision and does not care for the employees that keep the hotels running.

Viewing 1 - 3 of 45 Reviews

Glassdoor has 47 Makeready reviews submitted anonymously by Makeready employees. Read employee reviews and ratings on Glassdoor to decide if Makeready is right for you.