LifeWorks Reviews

3.2

55% would recommend to a friend

(1,782 total reviews)
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Stephen Liptrap

66% approve of CEO

50% positive business outlook

LifeWorks has an employee rating of 3.2 out of 5 stars, based on 1,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LifeWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

2K reviews
3.0
5 Dec 2021
Recommend
CEO approval
Business outlook

Pros

work from home that is pretty much it

Cons

- low pay - they advertised flexible scheduling but you have to work a set 9-5 schedule Monday-Friday - they don't give you a work from home stipend or coverage for an ergonomic chair

1.0
13 Feb 2022
Recommend
CEO approval
Business outlook

Pros

working from home could be beneficial to some

Cons

Judgmental atmosphere Poor training skills Little support Poor salary scale Poor Management skills High staff turnover

1.0
10 May 2020

Most 5-star reviews are fake

Recommend
CEO approval
Business outlook

Pros

Recent work from home initiatives due to covid

Cons

Beware - most of the 5 star reviews are fake and are added to balance out all the negative reviews on this platform. This company thrives and profits off employees by paying extremely low salaries and never fairly compensating for the work that they do. Their “vision” is a front that they don’t practice because revenue is their only motive and they will do whatever it takes to earn large profits at the expense of their employees. Most teams are horribly understaffed 24/7 due to the high turnover rates. The company is delusional enough to believe that the salaries are competitive meanwhile several colleagues that were fortunate enough to find better jobs are earning significantly more for a similar title with less pressure and work. If you want employees to get the job done, pay them FAIRLY. This job is so mentally draining due to the immense pressure and management’s continuous scare tactics. You practically work 10-12 hour days and they make you feel like a criminal for fighting for what you’ve earned and worked hard for. HR is an absolute joke and will side with management 99% of the time. It’s especially counterproductive for them to continuously advise you to reach out to your manager for any concerns when the reason you’re contacting them is because management is useless to begin with. They either give you a run around or don’t respond to you at all.

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LifeWorks Response
6y
Thank you for taking the time to share your feedback. While I am sorry to hear that this is how you feel, and respect your point of view, I have to challenge some of the statements and assumptions you make. From the top down, the key to our business is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to improve. We strive to provide an environment where associates feel they’re valued, treated fairly and respected. If you would like to discuss you concerns, I would like to invite you to reach out to me directly. Jean Hope Manager, Employee Relations jhope@morneaushepell.com
Viewing 1 - 3 of 1,782 Reviews

Glassdoor has 2,074 LifeWorks reviews submitted anonymously by LifeWorks employees. Read employee reviews and ratings on Glassdoor to decide if LifeWorks is right for you.