Level Access Reviews

2.8

38% would recommend to a friend

(189 total reviews)

Mark Zablan

38% approve of CEO

31% positive business outlook

Level Access has an employee rating of 2.8 out of 5 stars, based on 189 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Level Access employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

189 reviews
1.0
5 May 2025
Recommend
CEO approval
Business outlook

Pros

* The mission is important. It’s tragic that a product capable of changing lives is being crushed by greed, private equity pressure, and short-sighted leadership. *The individual contributors are the only reason people stay as long as they do. Talented, empathetic, and collaborative. Once they start leaving in waves (and they will), it’ll be too late.

Cons

If you’re reading this after seeing more suspiciously glowing reviews pop up—especially following a recent one that told some uncomfortable truths—you’re not imagining things. Leadership here watches Glassdoor like it’s a KPI, and it’s clear when reputation gets artificially propped up. Don’t let the skewed rating fool you: the reality on the ground is far from what they want you to see. Recent reviews mentioned reckless decisions during CKO travel. Those weren’t exaggerated. Racing Ubers through a blizzard wasn’t a fluke—it was a reflection of the broader culture: unsafe, performative, and careless. Now, onto what working here actually looks like: *You’ll be set up to fail. No real leads, an outbound engine that’s been broken for years, and sky-high quotas that feel more like a math experiment than a goal. The answer to everything? “Make more calls.” That’s the extent of their strategy. *You’re selling something no one budgets for. And leadership knows it. Hope you like chasing ghosts. *Get ready for chaos disguised as agility. Change is constant—usually last-minute, rarely communicated well, and always dumped on field teams to figure out. *Comp is a shell game. Plans roll out months into the year, but you’ll still be on the hook for Q1 targets you never had. Reps regularly go unpaid or underpaid while leadership feigns shock. This isn’t just bad planning—it borders on unethical. *Territory shuffles gut your pipeline. You’ll lose deals, get no credit, and then be blamed for missing your number. It’s called “fairness.” It’s anything but. *The management style is corrosive. A micromanaging culture where accountability flows one way—downhill. Some managers believe their job is to criticize, not coach. Morale suffers. So does performance. *Systems are broken, and support is hollow. Want help closing a deal or navigating internal processes? Good luck. Dysfunction reigns, and reps pay the price. And just when you think it can’t sink lower: leadership used a pregnant SDR’s private cancer diagnosis as corporate inspiration content—without meaningful acknowledgment or public support for her situation. Most people don’t want their private health battles turned in to corporate content and let’s be honest, it wasn’t about her. It was about them—and boosting #hiring posts on LinkedIn. Exploitative, performative, and frankly disgusting. Bottom line: the economy might be rough, but you are better off holding out than putting your career through this dumpster fire. They don’t value or respect employees—and they never will.

1.0
23 Nov 2023

Employee Beware

Recommend
CEO approval
Business outlook

Pros

Open to remote working which shows a slight element of trust.

Cons

Mgmt does not follow core values Mgmt is so numbers driven they have forgotten the human element to the people that are working for them. Mgmt does not elicit feedback from anyone when making a decision on things like sales quota, KPI's or departments that have a revenue generating aspect to them. They just make the decision and there is a period at the end of the sentence. They do not value employees who do not align with what they believe, and or employees that bring a lot of experience to the table. They have a complete absence of empathy.

1.0
12 May 2025
Recommend
CEO approval
Business outlook

Pros

- Great individual contributors in multiple departments - Remote work

Cons

- Lack of respect from leadership - Leadership doe not value feedback from IC's and others below them - Unethical (and likely illegal) practivces when it came to the CKO in the snowstorm, and wrongful termination for multiple reasons. - Reps on maternity / paternity leave were still held responsible and penalized if they did not hit heir quotas while on leave - Huge pricing increases with little to no competitive market research to justify new price point - Company says widgets are bad and don't work, then buys/acquires a widget company and now says its a good first step. Misleading advertising - Leadership in each department seems to be on different pages - no one knows answers to simple questions - New leadership boasted their multiple cars and houses during their first appearance to the company at company wide meeting - not a good first impression - Decisions made without informing IC's and how it affects us day to day

Viewing 1 - 3 of 189 Reviews

Glassdoor has 214 Level Access reviews submitted anonymously by Level Access employees. Read employee reviews and ratings on Glassdoor to decide if Level Access is right for you.