In my opinion, appalling software, completely unfit for purpose and being ‘sticky taped together’ to try to make it work.
Too much monitoring and measurement to enable and encourage micromanagement.
Owned by venture capital, who appear not understand the business’s environment which leads to very significant pressure as they try to increase profitability (possibly beyond what is realistic for this type of business)
Chaotic and ineffective planning system, with overworked planners.
Inadequate car provision.