Kwalu Reviews

3.6

62% would recommend to a friend

(29 total reviews)

Michael Zusman

69% approve of CEO

66% positive business outlook

Kwalu has an employee rating of 3.6 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kwalu employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

29 reviews
1.0
7 Oct 2017
Recommend
CEO approval
Business outlook

Pros

There are a few fun individuals to work with. Many interesting activities, including company lunches and team building exercises. An interesting albeit unconventional way to learn about the sales cycle from project inception through to manufacturing and delivery.

Cons

Poor training and little guidance as new hires are thrown into tasks within the first week, despite the supposed "90 day training period" discussed during hiring. Extremely heavy work load which is unevenly distributed. "Company favorites" will sit idle and are allowed to arrive late for work, take numerous breaks, and leave for long lunches. All the while a small few work very hard and handle the bulk of business. We are expected to perform miracles as the company's archaic operational practices make it impossible to move work through the system. Nonetheless, we are held accountable when things get backed up in this process; management does not have our back, even when another department is responsible. Raises and promotions are negligible except for the aforementioned "company favorites." Benefits are some of the worst in the industry. Very high co-pays and huge payroll deductions.

5.0
27 Aug 2018
Recommend
CEO approval
Business outlook

Pros

I worked here for about 4 years and started at a low level support position for a project manager. During that time I was able to carve my own path, take on new responsibilities, increase my salary and so much more. Management was fairly flat when I first begun but as the company grew, so did opportunities for middle management for those that showed initiative, drive and genuine interest in the company's' success. They also treat all employees to numerous breakfasts, lunches, Starbucks runs, and the like throughout the year. They're engaging, personable, and fun to be around. Being a smaller company, as an employee you're empowered with the ability to break-down tasks and provide feedback on ways to increase productivity, accuracy, etc. directly to upper management which is what I did and how I personally was able to move up. I think I've held something close to (25) jobs now and Kwalu was my favorite because of the people, the work, and the rewards. There's no fear-mongering, no chastising, no closed doors, no reasonable request that would be turned down. I learned best practices here that will serve me for the rest of my career. The VP is on a whole other level of management and I was fortunate to have worked with her. As for benefits, I had full health coverage which the company paid a chunk of. They had a high deductible option as well as vision, dental, and 401K plans w/ company contributions. I was able to take any day off I needed, even under short notice, could work flex hours, and come in late or leave early if needed, all without push-back. For the record, I'm not related to anyone and most certainly didn't experience nepotism as stated by others. There are a few people who are related but they've essentially been in the same position since I've started thus any advance was through hard work and seniority. I only left to, ironically, work for family in another state otherwise I'd still be there. Should things go south where I'm at, I'm going to ask for my job back for all the reasons listed above.

Cons

Like any company, you have a few sour apples that attempt to spread negativity and it seems like a few falling into that category have tried to do so again here on Glassdoor. The only "cons" I experienced were former employees who were lazy, incompetent, and/or just didn't care and that made my job harder. Kwalu is and promotes a team atmosphere. There are numerous departments with each relying on the other in order to move the process along so all it takes is one person to slow it down. We underwent tremendous growth and hired some people that shouldn't have made the cut. Fortunately, changes were made and those troublemakers gone.

1.0
28 Sept 2017

Business Development Manager

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote, uncapped commission, decent benefits

Cons

Horrible management from the top down, weak commission structure, weak sales strategy, does not listen to salespeople, high turnover for assistants, CORPORATE DOES NOT ALLOW FOR YOU TO GENERATE YOUR OWN QUOTES, Horrible lead times for product

Viewing 1 - 3 of 29 Reviews

Glassdoor has 34 Kwalu reviews submitted anonymously by Kwalu employees. Read employee reviews and ratings on Glassdoor to decide if Kwalu is right for you.