Krystal Reviews

3.0

46% would recommend to a friend

(385 total reviews)

Douglas R. Pendergast

53% approve of CEO

44% positive business outlook

Krystal has an employee rating of 3.0 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Krystal employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

385 reviews
3.0
11 Dec 2025

Great Company Values

Recommend
CEO approval
Business outlook

Pros

*people first mindset at SPB * a lot of freedom in your schedule * good training program if followed * great management team * the team of district managers were always willing to help and support each other

Cons

* the pay it’s very low for everyone resulting in high turnover * training program, not followed * unfortunately the value that was followed most with CYOA instead of people first * HR investigations seem to be nonexistent * 24/7 job * The insurance is horrible and it’s very expensive

2.0
3 Dec 2025

Ok

Recommend
CEO approval
Business outlook

Pros

It was fun meeting different people.

Cons

Sometimes the customers are very rude.

2.0
23 Nov 2025

cashier krystal

Recommend
CEO approval
Business outlook

Pros

great starter/1st time job to work at

Cons

i don’t remember really — higher pay

Viewing 1 - 3 of 385 Reviews

Glassdoor has 397 Krystal reviews submitted anonymously by Krystal employees. Read employee reviews and ratings on Glassdoor to decide if Krystal is right for you.