Does KeyBank pay their employees well?

According to anonymously submitted Glassdoor reviews, KeyBank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at KeyBank. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at KeyBank?

57% of KeyBank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KeyBank 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (303) , Branch Manager (140) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (34) , Private Client Banker (29) , Account Manager (21)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 313 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 208 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 190 reviews)); "Great benefits and time off" ((in 64 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 148 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 75 reviews)); "No training program in place for incoming managers." ((in 72 reviews)); "Manager(s) subliminal buliying; plays favoritism;lack of respect; pay scale disparity between male/female." ((in 26 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 25 reviews))

What are employees saying about KeyBank redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KeyBank redundancy and their outlook for job security at KeyBank in 2026.

KeyBank reviews about "benefit"

Compare reviews

52% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Work/Life balance

3.5

Culture and values

3.4

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Reviews by job title

707 reviews

4.0

10 Mar 2026

Great Company

Portfolio manager

Recommend

CEO approval

Business outlook

Pros

Work Life Balance, Benefits, Competitive pay, Hybrid Schedule

Cons

Poor management, lack growth opportunities

5.0

19 May 2026

Flexible hours and good culture, but tech debt issues

Senior software engineer

Recommend

CEO approval

Business outlook

Pros

Flexible hours, good benefits, good culture, and solid pay

Cons

Lots of tech debt, hybrid instead of WFH

2.0

21 Nov 2025

Okay job, terrible leadership

Personal banker

Recommend

CEO approval

Business outlook

Pros

Decent PTO, some good benefits.

Cons

Leadership is completely incompetent and don’t do much. In the branch, bankers are expected to do everything- absolutely everything. There’s almost no reason for a branch manager to exist as most of them are never in branch and don’t know how to do anything. All of the workload falls on the personal bankers and it’s not fair.

4.0

7 Jan 2026

Great place to work at

Financial wellness consultant

Recommend

CEO approval

Business outlook

Pros

Great place to work at with ok compensation and good benefits. Promoting from within

Cons

Incentive pay requirements is not that great

4.0

8 Jan 2026

Great benefits

Processing specialist

Recommend

CEO approval

Business outlook

Pros

Good place to work and build experience

Cons

Really needs to work on building staff

5.0

24 Mar 2026

Good benefits and pay, but expect long hours

Compliance

Recommend

CEO approval

Business outlook

Pros

Good benefits and pay (including bonus)

Cons

Expected 70-80 hour weeks as a regular schedule.

4.0

7 Nov 2025

LaurelRoad/Keybank PM

Senior product manager

Recommend

CEO approval

Business outlook

Pros

Good work-life balance is respected. Colleagues are generally supportive and collaborative. Company offers good benefits and PTO. Flexible work arrangements are often available.

Cons

Very bureaucratic and slow decision-making. Legacy technology hinders product innovation. Internal politics heavily influence career advancement.

2.0

7 Mar 2026

Out of touch upper management

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Vacation time and matching 401(k) contributions.

Cons

Out of touch upper management, constant reorganizations, laughable health benefits, and AI first people last initiatives.

5.0

12 May 2026

Good work-life balance but stifled by bureaucracy

Analyst

Recommend

CEO approval

Business outlook

Pros

work life balance, benefits, and PTO

Cons

bureaucracy, culture doesn't suit innovation or people who want to make improvements

Viewing 1 - 3 of 707 Reviews

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KeyBank

KeyBank reviews about "benefit"

Ratings by category

Reviews by job title

Great Company

Flexible hours and good culture, but tech debt issues

Okay job, terrible leadership

Great place to work at

Great benefits

Good benefits and pay, but expect long hours

LaurelRoad/Keybank PM

Out of touch upper management

Good work-life balance but stifled by bureaucracy

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