KeyBank Private Client Banker reviews

3.2

47% would recommend to a friend

(31 total reviews)
avatar

Chris Gorman

58% approve of CEO

51% positive business outlook

Private Client Banker employees have rated KeyBank with 3.2 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Private Client Banker professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Private Client Banker professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

31 reviews
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

- 7% 401(k) match (although only funded once a year) - $500 Wellness credit to use towards a gym membership, new work clothes, college tuition and so on. - Not too pad when it comes down to PTO policy.

Cons

- Extremely old technology. - Bad products (it’s hard to sell when your products are simply bad). - Everything takes twice as long to happen at KeyBank (when it comes down to processes). Everything is manual, nothing is automated. - Commission pay is all over the place, extremely hard to understand and unreliable. There are so many rules about what qualifies for commission and what doesn’t that it’s hard to keep up. - As a licensed banker, you will compete with your non-licensed teammates for investment referrals. - Cheap company. Instead of hiring more people, they will use a Private Client Banker at the teller line if needed. - Banks open Saturday. - Paperwork for every single small thing. - Commission pay for licensed bankers is at the mercy of your Private Client Advisor. If they forget to add your name when closing an investment deal, you get nothing. It happens quite often in every single branch. - Expensive health insurance plans. - Not a lot of growth opportunities if you aren’t in WA or Ohio.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 3,804 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.