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      Kapost

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      Kapost Reviews

      3.6

      63% would recommend to a friend

      (65 total reviews)
      avatar

      Toby Murdock

      67% approve of CEO

      53% positive business outlook

      Kapost has an employee rating of 3.6 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kapost employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      65 reviews
      1.0
      10 Mar 2016

      Shuffling the do-ers. Board should look at the leaders.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits. Bring your own computer policy and reimbursement is good. Team lunches are a nice touch.

      Cons

      Rule by fear. Management can't find a business model that works and employees take the blame. CEO says culture is important and no jerks are allowed but yells and swears all the time. Only path up is out at Kapost.

      2.0
      21 Nov 2017

      Great People But Missing Process and Passion for Solution

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Many of the employees are kind, hardworking, and thoughtful - The marketing software space is interesting; many of the customers are awesome - With decent health benefits, flexible remote options, and a downtown location, work/life balance is great - Some teams are incredibly well-run, with a ton of trust and support for employees

      Cons

      - A company that sells marketing software doesn't invest in marketing, often displaying little empathy or respect for the work of their end users - There is, at times, a fraternity culture created by leadership, with little diversity of thought - There is neither HR nor process to ensure values are a reality. "No jerks" and "measure by results" only exist on some teams, leaving certain employees struggling to have an outlet for feedback - Pay is well below market value

      1.0
      9 May 2018

      Do NOT take a Customer Success job at Kapost - you will regret it!!!

      Customer success team
      Recommend
      CEO approval
      Business outlook

      Pros

      Company Culture is great. Good location in downtown Boulder. Team members are hard working and helpful with peers - meaning there is some good team collaboration. The Tech Support team is amazing. The product team is very knowledgeable and accessible.

      Cons

      Overworked. The management plays favorites. The CS team Management is really really bad here. The team is asked to push priorities onto the client and tell them how to measure success when really, we should ask what the client's priorities are and work with that. I don't trust that anyone has my back (except a few colleagues). This is an awful place to work and I cannot wait to get out. Super HIGH expectations with not enough reward.

      avatar
      Kapost Response
      7y
      Thank you for taking the time to provide feedback. When we make decisions, many factors come into play. One of them is the way it will impact all of our colleagues in the Customer Success and Support organization. Often, we have to make long-term business decisions that could have negative implications in the short-term. If you bear with us during our company’s time of growth and transition, we believe that our whole company will feel positive impact. I’d be happy to discuss any other feedback you may have. Please email at richard.scheig@kapost.com or our People Operations Manager, peopleops@kapost.com.
      Viewing 1 - 3 of 65 Reviews
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      Glassdoor has 65 Kapost reviews submitted anonymously by Kapost employees. Read employee reviews and ratings on Glassdoor to decide if Kapost is right for you.