KOOKAI Reviews

3.6

40% would recommend to a friend

(152 total reviews)
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Viktor Vagner - Cromb

99% approve of CEO

39% positive business outlook

KOOKAI has an employee rating of 3.6 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KOOKAI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

152 reviews
5.0
3 May 2026

Great culture

Recommend
CEO approval
Business outlook

Pros

Great culture. Fun and exciting

Cons

Sore feet from long days.

5.0
14 Sept 2025
Recommend
CEO approval
Business outlook

Pros

loved working here, such an amazing work culture

Cons

The brand doesn't have the best reputation

5.0
23 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Supportive Team Culture: The team environment is incredibly encouraging, collaborative, and energising. Everyone genuinely wants each other to succeed. Strong Leadership: I felt consistently supported by management Fast-Paced & Dynamic: Every day is different, with a great mix of customer interaction, floor responsibilities, and creative challenges. raining & Feedback: Regular coaching and feedback helped me build confidence and continually improve – something I really valued throughout my time. Beautiful Product & Store Environment: It’s inspiring to work in such a thoughtfully designed space with high-quality garments and styling direction.

Cons

Weekend & Holiday Work Is the Norm in Retail: As with most retail roles, working weekends and public holidays is expected. However, the team always made an effort to balance shifts fairly. Fast-Paced Environment May Not Suit Everyone: The pace and high standards can be intense at times, especially during peak trade or promotional periods – but it’s also part of what makes it rewarding.

Viewing 1 - 3 of 152 Reviews

Glassdoor has 248 KOOKAI reviews submitted anonymously by KOOKAI employees. Read employee reviews and ratings on Glassdoor to decide if KOOKAI is right for you.