IgniteTech Reviews

4.0

80% would recommend to a friend

(95 total reviews)
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Eric Vaughan

81% approve of CEO

68% positive business outlook

IgniteTech has an employee rating of 4.0 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IgniteTech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

95 reviews
1.0
10 Jun 2024

Challenging Environment with Significant Drawbacks

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If working from home is considered to be a benefit in 2024, I guess this is it.

Cons

Salary: Any salary below the $200k range is considered insufficient for the service industry. The company does not hire U.S.-based resources, leading to significant financial burdens due to currency conversion and tax implications. The transfer setup deducts 2% of your salary, and currency conversion accounts for another 1-2%. After taxes and other expenses, your take-home pay is effectively halved. For example, an advertised $100k annual salary translates to about $50k, which is roughly $4,000 per month. This is particularly concerning for senior roles requiring 5-10 years of experience. Work Conditions: Employees are responsible for their own maintenance costs despite the flexibility to work from anywhere. The company provides no support for setting up a home office, which can be a substantial burden. Work Hours: The expectation of 40 hours of productive work often translates to working over 9+ hours a day, without the regular breaks found in typical 9 to 5 jobs. This can lead to burnout and negatively impacts work-life balance. Leadership Issues: The current CEO, Eric Vaughan, has been widely criticized for his poor management and decision-making. During his tenure, the company has seen numerous failed acquisitions, leading to financial instability and uncertainty about the company's future. Many employees feel that Vaughan's leadership style is characterized by arrogance and a lack of accountability, contributing to a toxic work environment. Strategic Failures: Under Vaughan’s leadership, IgniteTech has made several strategic missteps. Acquisitions made during his tenure have often been underperforming or quickly shut down. His approach to restructuring has alienated both employees and clients, leading to a significant decline in morale and trust. Employee Morale: The CEO's management style has led to low employee morale, with many citing his delusional and erratic behavior as a key factor. His decision-making process often appears disconnected from the realities of the business, and there is a pervasive sense of instability among the workforce. Employee Retention: High turnover rates among both employees and customers, with frequent complaints about management practices and unrealistic expectations. The company attempted a review incentive program in 2022, which many felt was manipulative and insincere.

1.0
5 Feb 2018

Bottom Feeders!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If Ignite is buying out your company, it's slightly better than simply going out of business. At least for the customers.

Cons

There will be no new investment in technology or product functionality. Their entire business model is to make money on support. They may add some new features for the top handful of customers, and provide the new features in a newly named "product" so that they can double the cost of support. Ignite owns something like 40 software companies, acquired (AFAIK) when the company was about to go out of business. After acquisition they generally lay-off 80% of the employees. All engineering work is done by one group (for all 40 software companies), mostly offshored at low hourly rates. All employees must run monitoring software on their laptops that tracks their hours worked, takes screenshots of the desktop and face shots from the camera every 10 minutes, captures all websites visited, emails sent, and files touched. They have no HQ, no sales, no marketing aside from a few web pages, no IT department. All systems are cloud based services and employees must purchase and manage their own laptops.

1.0
10 Oct 2017

High Stress

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can work remote? They make it seem far greater than it turns out to be. You'll be required to provide your own equipment and install their spyware platform that tracks keypresses, takes screenshots, and even uses your webcam to take photos of you. Management also reads through any logs and conversations that you may have. Nothing is private and it is incredibly stressful.

Cons

Everything. Ignite basically buys up enterprise software companies and guts them. Any roles that pay a decent salary are immediately offshored. If you're upper-level management you can fully expect to be forced out despite all their promises. If you are one of the people that were kept on, you're expected to spend your time training your replacements. Ignite will eventually cut your benefits and salary all the while handing your more work and training to eventually force you out as well. There's a reason why the company's they purchase have incredibly poor onboarding and turnover rates. Don't give them the benefit of the doubt and instead save yourself the massive amount of stress and jump ship like everyone else.

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Glassdoor has 181 IgniteTech reviews submitted anonymously by IgniteTech employees. Read employee reviews and ratings on Glassdoor to decide if IgniteTech is right for you.