Does IBEX pay their employees well?

According to anonymously submitted Glassdoor reviews, IBEX employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at IBEX. This rating has been stable over the past 12 months.

How satisfied are employees working at IBEX?

63% of IBEX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IBEX 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at IBEX?

Customer Service Representative (14) , Customer Service Representative (CSR) (4) , Tech Support (3) , Account Manager (2) , Customer Service Agent (2) , Customer Service Specialist (2) , Intern (2) , Sales Representative (2) , Software Engineer (2) , Team Manager (2) , Technical Support Representative (2) , Technician (2)

What are the pros of working at IBEX according to real employee reviews?

"good pay and reliable schedule" ((in 7 reviews)); "Good Salary" ((in 5 reviews)); "good people" ((in 4 reviews))

What are the cons of working at IBEX according to real employee reviews?

"Management always consider their peope's interest first" ((in 6 reviews))

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IBEX

IBEX Reviews

4.0

63% would recommend to a friend

(84 total reviews)

Paul Baehr

82% approve of CEO

84% positive business outlook

Ratings by category

4.4

Diversity and inclusion

4.1

Career opportunities

4.0

Culture and values

4.0

Senior management

4.0

Compensation and benefits

3.5

Work/Life balance

IBEX has an employee rating of 4.0 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBEX employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

Reviews by job title

84 reviews

3.0

21 Feb 2026

Call Center

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Communication Skills will get better

Cons

Timings are off and will create a toll on health

5.0

8 Sept 2025

Goos

Sales executive

Recommend

CEO approval

Business outlook

Pros

Good Company with good benefits

Cons

Nothing bad about except few man

3.0

12 Aug 2025

Okay but could be better

Customer service account manager

Recommend

CEO approval

Business outlook

Pros

flexible schedule kind of okay management

Cons

poor organization poor direction no raises

Viewing 1 - 3 of 84 Reviews

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IBEX

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Reviews by job title

Call Center

Goos

Okay but could be better

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