HighRadius Reviews

Where do I begin...I tried to like it, but it is just too much. So much potential pissed down the drain. 1. First you won’t get paid. No standard payouts upon sale like every other company in America. You will often have to wait a year after your sale to get your money due to their policies which they do not tell you about until after you are hired. Leaving you in a position where you are trapped and chained to the company. Read the fine print. Enterprise deals will be complex w extended cycles, delays and cancellations which means months possibly years of effort down the drain or delayed payments for as long as 1.5-2 years. Absolutely unheard of. 2. Your active opportunities - will be taken away from you and redistributed. This happens to everyone. Totally unheard of! This will happen multiple times. No longer can you count on what you have built to feed your family. Top sales reps have left because of this alone. 3. Almost no one hit quota. I’d say one maybe two out of 10 reps in the company hit their targets. See below why. 4. You risk not getting paid due to the tremendous amount of customers canceling due to terrible implementation experience. Whatever they say the implementation time is double, triple or sometimes quadruple. Due to growth there is a lot of inexperienced people doing the implementation and it will likely hurt your bottom line. 5. Every decision you make has to be run by your technical counterpart. That will be a 22 year old who just got out of college and has been with the company for 6 months and resides in India. They are only available for half the day. They will pull in two three or four other people - none of which are close to the deal to tell you what you should be doing. Every email, phone call interaction will be scrutinized. Every action will take absolutely forever because of this. Imagine 3-4 meetings to send one email. This is regular. Worst is you will have someone who did not interact with the client ever or has not been in a client facing role ever and is 1-2 levels removed. They will be telling you what to do with your deal!!!! You will have to fight tooth and nail just to do the right thing. 6. Indian leadership / management will favor the technical team - whether you are right or wrong you are wrong if the technical team says so. Even though you may have 20 years more experience then your 22 year old counterpart. 7. Growing too quickly. Due to the growth the delivery of what is promised to customers often falls apart. Hiring 100 kids out of college and putting them in front of 20-30 year professionals will not solve the problem just make it worse. 8. They flat out lie about sales cycles saying 6 months. Expect 10 months minimum for most deals with a good number falling at 15 months. 9. Terrible support. Due to lack of experience and little local technical support expect huge delays in dealing with your clients and well everything. Client request something? By the time you get it back to them it will be 2 weeks. Same thing with contracts. We are talking months for contracts!!!! 15 people will want to make changes, edits to your emails, contracts etc. This will only add to your sales cycle time. 10. Ungodly amount of unnecessary busy work in multiple places . How would you like to do everything 2-3 times? Well here you have to since you will duplicate all efforts in multiple places from sales force to google docs to personal notes because they can’t agree on one system to use. Forget focusing on doing the things to close deals. You’ll be taking notes in a bunch of redundant places instead. 11. Get ready to be a second rate citizen. Hate to say it but if your not Indian and part of the inner club (that doesn’t really know how American companies work) your input will not be taken into consideration and will always be inferior to the input of someone that may be far less experienced then you. Bottom line I would avoid this company like the plague. It s a TRAP. They will flat out lie to you during the hiring process and it looks like a shinny wonderful company to work for but in reality it’s a TRAP and folks get disillusioned and burnt out after 6 months when they realize what they have gotten themselves into. If you get to the point where you have sold a deal you feel trapped since you do not get paid upfront. Goodbye and good riddance. PLENTY of better companies, much less hassle and issues out there. There is a reason why the top sales reps have all left the company. You have been warned.

quite unethical in practice. management is biased and works at will. beware, as most either fall victim to mgmt's insane will or stick around saying yes to them. there is no career path in here. u come, do mundane job for 15 hours and go. don't be surprised if one is given multiple projects and deadlines to keep upto. management's only mantra to succeed is to keep ppl working. thy call thmselves product company, but follow a service oriented approach with people clocking 13 hours a day roughly. their product philosophy is bull-shit. if u r experienced one considering this company, you will very well know what i mean. ask during interview itself and u will know about the weak understanding they have - including top mgmt. if u r lead, don't fall to the role description that they give u. anyone is expected to do anything.