Hawk Ridge Systems Reviews

2.8

38% would recommend to a friend

(97 total reviews)

Dale Ford

48% approve of CEO

36% positive business outlook

Hawk Ridge Systems has an employee rating of 2.8 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Hawk Ridge Systems employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

97 reviews
1.0
30 Apr 2017

This is the worst company I ever worked for

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Get lunches bought for you sometimes, the product is good (they are a reseller of SolidWorks). They are one of three choices if a company wants SolidWorks so leads come in if a company requests a quote. They have a weak Halloween costume event for last 15 minutes of day once a year

Cons

Where to begin. The communication between departments is horrible. Old, dusty offices where they compiled random mismatching furniture where customers walk in and are the opposite of impressed. The owners are cheap and employees barely scratch by for the most part. Very negative culture and no deal is ever good enough. WEAK commissions for the industry. High turnover of sales reps and operations. The people are mostly rude and will often just slide things under the rug and pretend the don't exist as the customer continues to call in with a problem. Gets really embarrassing after talking with the customer with the lack of follow through. My life was awful when I worked here. Again worst job I ever had

avatar
Hawk Ridge Systems Response
9y
I am so sorry that was your experience. The ad.hawk team is working on process improvements and communications is a priority for all of us. Successful sales people average over six figures so we think the comp plan is pretty good. Also, our turnover so far this year is 1% and for 2016 was less than 17% which is really low in our business! I hope your next job is the perfect fit for you.
1.0
10 Aug 2016
Recommend
CEO approval
Business outlook

Pros

- Hawk Ridge consistently wins awards for top SolidWorks reseller in the world. - Social Engineers can succeed here and launch into other careers. the most outgoing engineer with a willingness to go the extra mile for demonstrations, blog posts, beta testing, etc. seems to do better on yearly reviews.

Cons

Most salespeople and management are low-quality, ego-driven, insecure, impulsive, untrained, lack career mobility, lack critical forms of leadership, uneducated, and function as babysitters. With the exception of certain teams, there is a culture of apathy, lack of teamwork, zero interest in quality, and absolutely no accountability. -NO 401K MATCHING. - HR violations will happen daily, and HR is a complete joke - you still force 43 year old adult men/women to share cheap hotel rooms on business trips - management team is over their heads. - Work is a depleting, dispiriting experience. Management believes people are motivated by $10 starbucks gift cards, slang terms muttered to customers while the phone is on mute, and drinking in the parking lot is fine as long as your hitting your numbers. Its not, people notice. - offices are dusty relics of the 1990’s. Quit getting cheap on everything

avatar
Hawk Ridge Systems Response
9y
"HR violations" is not really enough information for us to take action but I have two thoughts: first, I rely on employees to let me know what is going on. All reported issues are investigated, but of course we would not necessarily share the actions that are taken. If the affected employee is not satisfied, they have the option of coming back to me or going to an owner. Second, I realize that talking at work may not be ideal. My office phone goes directly to my cell phone so you can reach me at any time. If you want to discuss something privately I am happy to talk after hours. While we sometimes ask employees to do reviews, I am pretty sure that does not make it fake! I have read your review many times now and you have raised some serious concerns. I am discussing this with Dale and the sales managers. Thank you for your feedback.
2.0
10 May 2014
Recommend
CEO approval
Business outlook

Pros

SolidWorks is an interesting product, with fascinating customers and generally a really intelligent community of users and developers. Should you have the right connections or timing you could do pretty well for yourself for a year or two in the right territory with the right products. Some awesome employees are really great and intelligent. There are some entertaining people and personalities that work there.

Cons

The culture is very exclusive, you are either "in" or on your way "out". In Oakland/Orinda there is a very old school mentality, and the fringe benefits are nonexistent. Few paid holidays, and it's scary how much the place is like "Office Space" only more unbelievable. If you like your employer to truly care about your well being, this is not the place for you. The nicest thing they do for employees is an occasional trip to the local burrito joint. There is no gratitude, and they reward success with a higher quota, for no increase in compensation. The most worrisome fact is that this is a reseller, and as such they really are not in control of their own destiny. Some things, like family, are more important than work, however, not here. Expect to work everyday other than the day of Holidays.

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Glassdoor has 99 Hawk Ridge Systems reviews submitted anonymously by Hawk Ridge Systems employees. Read employee reviews and ratings on Glassdoor to decide if Hawk Ridge Systems is right for you.