Question 1

Does HSL pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, HSL employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at HSL. This rating has decreased by 14% over the last 12 months.

Question 2

How satisfied are employees working at HSL?

Accepted Answer

60% of HSL employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HSL 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at HSL?

Accepted Answer

Comfort Specialist (57), Team Leader (19), Sales Assistant (5), Comfort Expert (3), Area Manager (2), Comfort Specialist (Sales Assistant) (2), HR Administrator (2), Home Comfort Specialist - Sales (2), MLA (2), Manager (2), Upholsterer (2)

Question 4

What are the pros of working at HSL according to real employee reviews?

Accepted Answer

"Amazing team in both head office and stores" ((in 11 reviews)); "great staff friendly busy good management clean" ((in 7 reviews)); "It’s struggling, 2 years ago nearly all full time staff got made part time, all bonuses stopped and new stores got cancelled and its still struggling, managers have been paid off and now only managers who have never served a customer in their lives and only care about bottom line exist" ((in 5 reviews)); "Managers are fair and understanding" ((in 4 reviews)); "•	Work life balance acceptable" ((in 4 reviews))

Question 5

What are the cons of working at HSL according to real employee reviews?

Accepted Answer

"Poor training" ((in 9 reviews)); "Poor management" ((in 9 reviews)); "Low pay, and poor management!!" ((in 8 reviews)); "Atrocious internal communication" ((in 5 reviews)); "Minimum wage and lone working" ((in 5 reviews))

Question 6

What are employees saying about HSL redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HSL redundancy and their outlook for job security at HSL in 2026.

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Supportive colleagues but limited growth and low pay

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