GameStop Reviews

2.9

29% would recommend to a friend

(8,583 total reviews)

Matt Furlong

17% approve of CEO

18% positive business outlook

GameStop has an employee rating of 2.9 out of 5 stars, based on 8,583 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GameStop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

9K reviews
4.0
3 Jun 2016

area manager

Recommend
CEO approval
Business outlook

Pros

colleagues and dynamic of business model

Cons

Became ultra corporate and too focused on bottom line whilst forgetting about those around them

1.0
14 Feb 2016

Big Disappointment...at least

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- you may - but most people not - receive an ok package (this salary however may not be revised for years and company may fire you if they decide to hire cheaper resources - if your dignity is in your pocket (and you like to promote yourself undermining others), you can make your way into director position quite fast.

Cons

1) Contract: - Generally low salaries - No bonus scheme promoting high performers - Very basic benefit package - Long working hours 2) Work conditions: - Unpaid Overtime and Bank Holidays - Need to be highly flexible (timewise) and ready to travel with short notice - Workload beyond capacity 3) Career Progress, Personal Development Plan and Performance Review: - No PDP process - No clear educational grant scheme subsidising external studies and courses - Salary review process not related to personal performance - No clear promotion process. Also newly created (usually senior) positions not advertised either internally or externally. 4) Management vs. Regular Employees relationship: - No clear Strategy, Mission, Vision, Values - Unhealthy proportion of highly paid executives vs. regular staff on substandard packages - Nepotism and Favouritism - highly paid roles, generous salary increases, promotions, non-work related expenses are usually reserved for groups of people who are either close friends, favourites or family. - No two-way communication - No Work Ethic - incidents of bullying, undermining staff and offensive language - Managers and Leaders don’t praise teams for their achievements but distant from them to eventually get credit for the team success themselves and allow their own further promotion - Management and HR not willing to address escalated employees issues. 5) Staff vs Staff: Not respecting of general work ethic rules and professional cooperation standards within business environment: - No culture of cooperation and communication, no teamwork, undermining others, no knowledge sharing practices (even if this is impacting business continuity) so one is consequently able to highlight own skills, become “irreplaceable” and consequently become a management favourite. - Unhealthy competition on flexibility and long hours worked for free to promote own value to the business - Conflicts related to unfair promotion - promotions not related to skills, education, experience or achievements but either to the fact of becoming a new management favourite or to threats of such favourite that in case he/she is not promoted further he/she quits the job - Stress caused by inability to deliver high quality work as a team due to high turnover and lack of experience, skills and relevant education of new hires. - Lack of manners (punctuality, offensive language, hygiene)

1.0
13 Sept 2018

Absolute chaos.

Recommend
CEO approval
Business outlook

Pros

Due to absent managers or supervision, ironically, there's relative freedom to work at your own pace or just get the bare minimum done. Flexible hours available (depending on your manager), can be good for students. Human aspect - you will get to work with some great people and build a great sense of camaraderie with your team

Cons

It is quite frankly, ridiculous, to get your daily 20 page essay of an email from certain area/field managers when the company is facilitating a miserable work environment. I'm being very serious here, motivational and contrived emails from deluded upper management with titles like 'SELL, SELL, SELL TEAM IRELAND!', when the majority of 'team' is depressed and/or unmotivated. Although there are some lovely managers, there is a clique culture that exists amongst most of them. Private texting groups gossiping about members of staff. Conscious efforts being made by new managers to get older members of staff to quit. Majority of hours being given to a manager's favourite member of staff. Behaviour in some cases that borders on bullying. This in addition to staff being constantly threatened by head office to sell, sell, sell an embarrassing amount of 'extras' at the till. Incentive to sell? Well if you don't reach your targets, you will be disciplined. Simple as. The cherry on the cake, is that all members of staff in a store (bar the manager) receives minimum wage. No bonuses, no raises for long term members of staff. Nothing. I have witnessed keyholders managing stores (due to a lack of managers), doing managerial duties.. rosters/payroll, inventory counts, opening/closing, 40+ hours a week.. and still being paid minimum wage. The stores are in a chaotic state. New managers aren't being trained well and it shows. And the only people who seem to be oblivious to this chaos are upper management.

Viewing 1 - 3 of 8,583 Reviews

Glassdoor has 9,005 GameStop reviews submitted anonymously by GameStop employees. Read employee reviews and ratings on Glassdoor to decide if GameStop is right for you.