Absolute chaos. - Sales GameStop Employee Review

1.0
13 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Due to absent managers or supervision, ironically, there's relative freedom to work at your own pace or just get the bare minimum done. Flexible hours available (depending on your manager), can be good for students. Human aspect - you will get to work with some great people and build a great sense of camaraderie with your team

Cons

It is quite frankly, ridiculous, to get your daily 20 page essay of an email from certain area/field managers when the company is facilitating a miserable work environment. I'm being very serious here, motivational and contrived emails from deluded upper management with titles like 'SELL, SELL, SELL TEAM IRELAND!', when the majority of 'team' is depressed and/or unmotivated. Although there are some lovely managers, there is a clique culture that exists amongst most of them. Private texting groups gossiping about members of staff. Conscious efforts being made by new managers to get older members of staff to quit. Majority of hours being given to a manager's favourite member of staff. Behaviour in some cases that borders on bullying. This in addition to staff being constantly threatened by head office to sell, sell, sell an embarrassing amount of 'extras' at the till. Incentive to sell? Well if you don't reach your targets, you will be disciplined. Simple as. The cherry on the cake, is that all members of staff in a store (bar the manager) receives minimum wage. No bonuses, no raises for long term members of staff. Nothing. I have witnessed keyholders managing stores (due to a lack of managers), doing managerial duties.. rosters/payroll, inventory counts, opening/closing, 40+ hours a week.. and still being paid minimum wage. The stores are in a chaotic state. New managers aren't being trained well and it shows. And the only people who seem to be oblivious to this chaos are upper management.

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Pros

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Cons

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3.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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