Frontier Management (OR) reviews about "people"

Can pretty much get the schedule you ask for, most coworkers are very nice people to work with.

Residents are so rewarding and being able to help them each day

Excellent people to work with across the organization.

The best part about working for this company is knowing you are helping people who can't help themselves, (no I'm not talking about coparate) it's the residents. I work at The Reserve at Oswego(Illinois) location and the employees, mainly non-management are friendly and fun to work with. Some managers are really pleasant and down to earth. We also get meals for free, and in this economy it is one of the things keeping me from starving because it isn't the pay.

I chose to work at Clearwater Springs (owned by Frontier Management LLC) because it seemed like a good place to work. Good reviews from residents, and seemed like a good place to help people. There were not many negative reviews from staff. Training consisted of two hours watching videos on a computer, and then thrown to staff to show you everything hands on. Unfortunately that was not enough time because it kept sending me multiple daily emails saying that I had expired videos. Unfortunately I was unable to finish the needed videos because I was never scheduled for them. My shift was 6 hours on NOC and 2 hours on day shift, so it was pretty draining with all I needed to remember for what shift. While NOC shift was happy to show me how to do things, day would ignore me and I would have to just follow someone because on busy days, no one wants a trainee. I quit working after two weeks due to how many caregiving staff chose to skirt around rules and procedures. Many staff members bad mouthed and made fun of residents as well, and only help the residents that are easy/ones they wanted to help. Because of this, some calls from residents would last a long time, or one person would be doing the brunt of the work while others spend too long in the rooms of their 'favorites'. Many things during my training were addressed as 'You are not supposed to do this, but here is an easy way to do this." I did address my concerns to management, however felt the need to leave after both day and NOC staff stopped taking PPE seriously after many residents and staff got COVID. I have a family that I need to support, and I can't do that if I get sick due to someone else not following state mandates. Clearwater Springs would not pass an undercover inspection from the state when it comes to COVID compliance by staff, especially on NOC. Management at least said they would take the PPE noncompliance seriously, but I am not sure what they can do. They can't be there 247.

Get company-provided lunch once a month. Coworkers are always helpful and willing to help

It was a tight knit community and the care staff knew each resident. Therefor they knew how to care for each resident.