Frontdesk Reviews

3.8

65% would recommend to a friend

(85 total reviews)

Jesse DePinto

84% approve of CEO

45% positive business outlook

Frontdesk has an employee rating of 3.8 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontdesk employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

85 reviews
2.0
17 Feb 2021

Good job

Recommend
CEO approval
Business outlook

Pros

Many hours, bad comunicatios with manager

Cons

Team work, nice college to hep you in onboading

avatar
Frontdesk Response
5y
Thank you for taking the time to review our company. However, we believe you have mistaken our company for a different one as we do not have international work at this time. Your feedback is important, we want to make sure it gets to the right place.
1.0
3 Feb 2020

Misleading and not worth the low salary

Recommend
CEO approval
Business outlook

Pros

Opportunity to work from home.

Cons

Frontdesk does not train its employees properly, specifically city managers. They are hired and left to figure out the rest. They tell you that you will be managing a team, but leave you with out one. You'll clean about 10-17 units a day, by yourself until you find time to hire cleaners. You'll be forced to meet unrealistic expectations from a brand new company that is still "figuring it out". The pay is definitely not worth the stress. Reviews will fall due to company wide errors and spreading rapidly throughout the U.S. sacrificing quality for quantity an expecting City Mangers to clean up and maintain the mess.

2.0
7 Sept 2019
Recommend
CEO approval
Business outlook

Pros

The money is good They give you supplies The hours are ok

Cons

They dont appreciate the [eople that work hard for them. Managers put their lives on the line and also have to deal with alot. The company only cares about making money and doesnt care that managers could be killed doing the job. Plus managers never get a day off

avatar
Frontdesk Response
6y
Thank you for taking the time to share your review, we're so very sorry that your experiences so far at Frontdesk have been less than you expected. Your feedback has not fallen on deaf ears. We have begun partnering with local security firms to eliminate exposure to potentially unsafe situations and ensure the safety of our employees. If there are additional issues we would appreciate hearing more, so we can properly address them. We appreciate and value all our current and former employees' feedback and we intend to continue to make Frontdesk a better place to work for everyone.
Viewing 1 - 3 of 85 Reviews

Glassdoor has 92 Frontdesk reviews submitted anonymously by Frontdesk employees. Read employee reviews and ratings on Glassdoor to decide if Frontdesk is right for you.