Fierce Reviews

3.3

55% would recommend to a friend

(53 total reviews)
avatar

Ed Beltran

70% approve of CEO

53% positive business outlook

Fierce has an employee rating of 3.3 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fierce employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

53 reviews
1.0
7 Nov 2017

DON'T DO IT!!!!!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food Occasional remote work from home

Cons

Fierce is ruining lives. They are always firing people. They teach transparency, but constantly lie to employees. When someone gets fired, the leadership team gossips about those people, when they leave. Leaders will coax multiple employees to spy on each other, and help them build cases against each other. Morals do not exist either. Dating is allowed, and that's also a good form of job security. There is no inclusion, and the owner could care less, as she invites select people to her house, right in front of other employees. Calls are recorded, like you're a child. There isn't any structure, real management or training at all. Employees take on "projects" in addition to their full workload, to get things done. If you need any guidance or direction, you're told to go beg everyone, but who you report to, for help. The owner is mean, disrespectful and unprofessional. Outside of her few favorites, or the men she openly makes passes at, she talks to people like dirt. Extremely short staffed departments cause multiple delays at times. Content literally has to be memorized, verses any level of creativity being allowed. The company is flat broke, to the point that they don't even sell the book written by the owner. They say the loudest in the room isn't always the one who's heard, but narcissistic people have leadership roles, and they constantly overtalk everyone in meetings. Speaking of meetings, they have several a week, with no real purpose. It's a high school click environment full of immaturity and minimal experience. You will be recruited and pulled away from a stable career, told you're being connected with multiple employers, then only pushed to take an offer with Fierce. There's an excessive amount of micromanagement, and favortism with the unlimited PTO. Some people can come in extremely late, take weeks off and never hit their quotas, while others are constantly threatened. This is a horrible place to work! Do not believe the fake reviews either, since leadership wrote them, and they even tried to find out who wrote the negative reviews. Every problem from the past is blamed on the ex CEO, who is the owner's daughter. Her name and reputation are dragged in the mud daily, along with other former employees who didn't even have performance issues. They have an excessively high turnover rate, but always tell stories about former employees, instead of taking any accountability. Instead of admitting the company is cutting costs and hurting for money, they go on firing sprees. The quotas are virtually impossible for most to reach. The leadership team is always whispering, which is beyond unprofessional. Whenever there's a Best Place to Work survey, they try to force employees to rate Fierce with top scores and internal surveys require a person's name being disclosed. There's no privacy or protection either, since there's no HR department. If the employee gives a low survey score, they're retaliated against. When you are allowed to work remote, there is no trust. They'll do things like IM or email you 5 minutes before you're finishing the day, just to catch you not working. Many employees like Friday as a day to work remote, so they'll set up mandatory meetings on that day, just because. Benefits are horrible, and they do not pay for your cell phone, which they claim you don't need to use. However, to be successful, that's impossible! The CEO is constantly crossing the line with political party emails, and requests to support charities of her choice. While people were buried in floods in Houston, she tried to force everyone to adopt pets. Everyone has their preferences, and if you don't like pets, she'll attack you about it. One day, she unleashed 3 of her dogs in the office, clearly violating building policy, and showing no consideration for people who have either been bit or have fears of dogs. If you didn't run to pet them, she confronted you. They preach diversity, but immediately stopped the office contest for a certain tv show, when the main star became a woman of color, making the excuse that the show was officially boring. If you pull up any keynote the owner has done on diversity and inclusion, all she does is pull some unrelated content from the book, and actually speak against mandated corporate diversity programs. The current public face of leadership is a group of friends who are not qualified, and oust people they simply do not like. None of them have real, concrete experience and it shows!

1.0
6 Dec 2015
Recommend
CEO approval
Business outlook

Pros

An organization begging to live into the integrity its been training for a decade.

Cons

I imagine, especially when there are such contrasting perspectives in the postings about Fierce, it is extremely important each person do their own due diligence to discover the truth. So, even though I have been strongly connected with Fierce for years and utilize elements of their training, don't believe me either- do your own research to find out the capital T truth about this company. My research informs me in this case that the queen has no clothes. The worst part of this story is that a company built on training in authentic conversations and personal integrity demonstrates, by its actions, it has no clue about either one of these. As long as you're comfortable with the "do as I say not as I do" style of facilitation, then all of the rest of this post this is irrelevant. Stop here. For those continuing on, I would like to humbly offer a few corners to look into as you determine if this company is for you or if your organization wishes to hire them for training. I imagine most anyone who reads the chain of critiques about Fierce can tell there are at least some difficulties there. Perhaps the volume of negative responses tells us something. Unless all of these hard critiques of Fierce are the work of highly coordinated efforts, then their volume alone makes a thorough investigation by any reader a useful exercise. You can also examine the content of these postings. The positive reviews read like a late, reactive PR defense to tough criticisms. The positive comments do not directly respond to specific allegations. Instead, they are full of generalized comments about "a feeling of family among employees" , "full refrigerators" in the lunch room and requests for "riper avacado's" for snack time. In some ways, these responses to the serious allegations of former and current employees feel like the very thing we complainants are writing about- an unprofessional, cavalier, "we're just fine-what's wrong with you" response- something literally akin to "let them eat avacado's." The best defense is a good PR smoke screen. Okay, so let's blow the smoke off. The negative critiques in these postings contain adjectives such as, "untrained", "inexperienced" and "under educated" management. These are verifiable. Call and ask Fierce for a profile of their senior leader's education and experience. There are some MBA's in the room, but they have been assimilated and bring little business acumen to the table. If you ask and they are honest, you will find that their last CEO, the founder's daughter, (who was terminated overnight) finished her high school degree. This in itself isn't wrong- lots of high school graduates have built fabulous, lucrative businesses. The problem with a disingenuous Fierce is that this lack of education and experience at the highest level correlated to poor management, biased hiring and HR practices and devastating financial decisions. The current leadership team is the product of these practices and they continue under the current CEO. The Fierce business model operated for years on a cash-only economy. The financial planning was done by balancing the check book. Ideas such as cash flow, net present value, long and short term liabilities are foreign to Fierce management and absent from fiduciary responsibility and strategic and operational planning. What passes for a strategic plan is an organizational chart. The parameters of diligent financial management at Fierce was one, part-time, out-of-office bookkeeper, an external audit, and employees required to make all purchases on the one corporate credit card which gave kick-back airline and purchase bonuses to the CEO. (In fact, the gifts to employees touted by the positive responses in these postings were gift cards purchased by the CEO using the airline miles the employees earned for using the mandatory corporate card). What else is measurable that might indicate integrity problems at an organization that preaches about and trains others in integrity? Call Fierce and ask about turnover rates over the last 5 or 6 years. Call them and ask about the average tenure of their trainers, administrative staff and anyone below the senior manager level. How long do people stay there and why do they so quickly depart. Spend some time with the book that started Fierce in your own hands and examine through online research what has been attributed and what has been 'borrowed' without attribution throughout that book. You may marvel that like the organization itself, this book promoting personal authenticity and total integrity is written with little deference to trustworthy behaviors. The largest shadow is cast from the top. Verify yourself the depictions of a "volatile", "inconsistent" and "disingenuous" office atmosphere and an epithet wielding CEO. Take a few employees out for coffee and ask them about the Fierce roller coaster and the daily practice of unprofessional behaviors. Ask them how much the CEO swears or yells at individuals during meetings. Their feedback is measurable. In summation, I am asking readers to take the time to build your own conclusion- good or bad- about the real Fierce. Find Fierce Linked-in profiles and contact them about their experience. Ask them tough questions about skewed sales force commission programs which came and went with no financial or performance data. Call and ask Fierce where all of their award winning facilitators or business development people have gone. Ask them why the Fierce in the Schools (FITS) program and its staff were axed overnight and yet FITS is still marketed on their website as if it were both viable and successful. In short, please look for the capital 'T' truth of an organization marketing trust as its niche. Unless you're prepared to be stripped, avoid this parade!

1.0
20 Nov 2017

Stay Away!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Years ago, the content fostered authentic and enriching conversations. Too bad the author/owner didn't read her own book.

Cons

The Fierce review posted 11/7/2017 titled, "Don't Do It," and all the other evaluations that warn you to stay away are accurate. Stay as far away from Fierce as you can! The latest self-attributed, Fierce CEO posting in reply to another negative review of this disheveled company is as disingenuous as all of the others. Per usual, platitudes about great chocolate, massages, pet adoptions and fun social times somehow passes as a substantive response to very serious allegations. A competent leader would take the opportunity to address feedback but instead, this CEO again tries to convince the public that everything is fine. One difference between the Captain of the Titanic and Fierce's CEO is that Capt. Smith accidentally ran into the iceberg once and this CEO seems to love backing up and hitting it over and over again, all the while talking about how everyone onboard loves the music and the food. The current CEO states that no one’s termination from Fierce comes as a surprise. Oh really? In the first pages of the new book, "Life Incorporated," Fierce's former CEO talks about the devastating surprise of her mother (Fierce's current CEO) stepping into the company and kicking her out effective immediately. If the current CEO was able to fire her own daughter as a surprise, imagine the lack of care shown ‘lesser’ ranked employees. As the current CEO of Fierce loves to say, “When someone tells you who they are, believe them.” I urge anyone considering working with or for this broken organization to believe the criticism. Outrageous sales quotas work only to line the deep pockets of the owner and her family. Gossip and backbiting abound. Behind the façade of a culture designed to enrich relationships, you will find arrogance, fear, dishonesty and greed. I didn’t just leave this organization – I ran for the door, and employees and customers should do the same.

Viewing 1 - 3 of 53 Reviews

Glassdoor has 58 Fierce reviews submitted anonymously by Fierce employees. Read employee reviews and ratings on Glassdoor to decide if Fierce is right for you.