FactSet Advisor, Client Solutions Position In Client & User Support Group reviews

5.0

100% would recommend to a friend

(3 total reviews)
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Phil Snow and Sanoke Viswanathan

100% approve of CEO

100% positive business outlook

Reviews by job title

3 reviews
5.0
17 Nov 2022
Recommend
CEO approval
Business outlook

Pros

In FactSet work life balance is excellent. Leaves are approved without any issues. Freedom to express concerns with managers. Good remuneration according to the current industry standards.

Cons

Rigorous training for only 3 weeks and after that we are given clients to deal. For a position like this enough training period should be given otherwise new hires feel overwhelmed. HR promised the training would be for 2 months, but that was not the case. Those who don't like interaction with clients on a daily basis will find this role to be difficult. This is purely a customer support role. Its not a con, but make sure to read the job description in detail.

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