24 Jun 2026
Competitive pay and benefits and values driven organisation
Anonymous employee
FOR Cardiff Reviews
3.2
44% would recommend to a friend
44% positive business outlook
Reviews by job title
5 reviews
1.0
29 Sept 2025
Recommend
CEO approval
Business outlook
Pros
- You’ll meet colleagues who genuinely care about Cardiff and are committed to supporting local businesses. - Some members of the wider team are hardworking and passionate about making a difference.
Cons
- Workplace culture is toxic, with clear favouritism influencing promotions and opportunities. - Senior leadership, particularly the CEO, fosters a negative atmosphere through bullying behaviours and exclusionary practices. - Contributions from non-favoured staff are frequently overlooked, while credit is shared broadly to dilute individual recognition. - Team meetings and socials are uncomfortable and can feel forced, often highlighting divisions rather than building morale. - Projects with genuine potential to benefit the city are frequently dismissed in favour of CEO-led initiatives that rarely progress beyond pilot stages, wasting time and resources. - High staff turnover due to bullying, lack of fair rewards, and poor management practices. - Feedback is encouraged in theory, but staff who raise concerns about leadership are often shut down or made to feel they are the problem. - HR processes and protocols are poorly handled and sometimes ignored altogether
5.0
8 Oct 2021
Recommend
CEO approval
Business outlook
Pros
Responsive and caring, they were always supportive and provided any training or equipment needed. Interest projects and working with the businesses meant that the role is varied Very caring allowing time off when needed. Willing to listen when things needs to change Great managers
Cons
Not much progression as nobody leaves because they like working there.
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