Pros
- The products are great - There is a great ethos behind the company... just awful execution. - Decent benefits, especially for under 18s. Beyond that, you're just about keeping your head above water.
Cons
- TERRIBLE management in the UK. Having met all of the London regional management, I can confirm that they are legitimately all power-hungry, sadistic psychos. - Ignorant HR. Be it because they are genuinely under the impression that everything is hunky-dory, or be it because they are deliberately enabling the poor treatment of staff, there MUST be reform. - Stubborn system. Everyone has to do everything, and if you can't do one thing you're made to feel like a complete deadweight. This includes heavy lifting, display changes (where you're there till 10PM), DIY, Customer service, cleaning, leading and standing up with no room for breaks for 8 hours, which leads me on to... - Conniving scheduling. Managers putting people they like in good places, those they don't on awful jobs, even when those people are some of the best on the team. I witnessed some of the most incredible LEGO representatives ground into a shell of their former selves by management. Sickening. Furthermore, they'll make your shifts just shy of statutory break rulings to save money, which is all well and good until you're running an event day and people are almost crying from the sheer stress and pressure. Further leading on to... - Leicester Square. The worst thing to ever happen to London LEGO employees. I never received my compensation, never was thanked, and my whole finances and work hours were ruined by the constant training of LSQ employees. You should NEVER put other employees at peril for the sake of the companies PR. Honestly, the most disgusting thing I witnessed.