Awkward. - Sales Associate the LEGO Group Employee Review

1.0
6 Oct 2016
Recommend
CEO approval
Business outlook

Pros

The pay is decent, above minimum wage. You get some really lovely customers upon occasion. Discount is good, if you're into that kind of thing.

Cons

Online training is unnecessarily long and pointless. Very clique-y. Parents don't control their children and you end up feeling like a childminder. Parents left their kids in store for HOURS without supervision. Say they promote individuality etc, but you don't get to express your own personality as a staff member. Ridiculous policies and scripts to follow. Awkward tension at all times between staff. My manager in particular was really offensive and rude.

Explore other reviews about the LEGO Group

5.0
2 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing employee discount and environment. Super fun place to work!

Cons

Customer support center moved to Arizona.

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Cons

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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