Needs new management - Anonymous employee cpap.com Employee Review

1.0
2 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great location, parking is free and accessible, co-workers (CSR's) are nice and helpful.

Cons

CSR's are underpaid, the schedule doesn't allow for a good work/home balance, advancement opportunities are not openly communicated to all CSR's, management doesn't seem to care about CSR issues, CSR's go a whole year without any type of review so you never know how you're doing.

Explore other reviews about cpap.com

5.0
13 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Wonderful company to work for. Very caring and family oriented management team. Big focus on customer experience.

Cons

Ecommerce companies have to adapt to frequent change in the landscape, making long term planning difficult at the best of times.

1.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

really nice people (excluding new leadership)

Cons

Private equity sucked the life out of this company. They will just flip it for a profit in a few years after firing everyone. Unrealistic expectations New leadership is low quality

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