Toxic Management and No Accountability – Disheartening Experience - Integration Lead Zoom Communications Employee Review

1.0
30 Apr 2025
Recommend
CEO approval
Business outlook

Pros

The company used to have a positive and supportive work culture, especially during the COVID-19 period, when employee well-being and flexibility were prioritized. Unfortunately, in recent years, that culture has significantly deteriorated, with growing concerns around leadership accountability, employee treatment, and lack of action on feedback.

Cons

1. Frequent unannounced layoffs have occurred, often impacting individuals who voiced concerns during All Hands or team meetings, or those about to take parental leave. This has created a culture of fear and silence. 2. In December 2023, our entire team formally raised concerns about our manager to the Chief Digital & Information Officer. These included issues such as irresponsibility, lack of empathy, disrespectful behavior, and habitual absence from meetings. As of April 2025, no action has been taken, and while the manager remains in position, most of his direct reportees have since left the company—this speaks volumes about the work environment. 3. The manager in question lacks both technical and managerial competence, yet remains in favor with leadership. He appears to retaliate against team members who challenge him by denying promotions or initiating targeted layoffs. This has significantly impacted morale and team retention. 4. Internal growth and career development are actively discouraged, with managers blocking opportunities to upskill or transition to other teams. This lack of support for career progression is highly unprofessional and demotivating for employees who are eager to grow within the organization.

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Zoom Communications Response
1y
We appreciate you taking the time to share your experience. While we're glad to hear that earlier periods at Zoom were positive for you, it's unfortunate that your more recent time did not reflect the culture we aim to uphold. We take your feedback seriously and encourage you to reach out to engagement@zoom.us so that we can learn more. Wishing you all the best in your future endeavors.

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5.0
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Pros

Innovative company Strong leadership Opportunities to grow

Cons

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1.0
23 Jun 2026
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CEO approval
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Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

3
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