One of the better companies - Technical Support Engineer Zoom Communications Employee Review

4.0
20 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Remote work, lots to learn, easy to approach people from different teams

Cons

Changes on when to implement increase and bonuses

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Zoom Communications Response
1y
We’re glad to hear that you value the remote work flexibility, learning opportunities, and the collaborative environment at Zoom. We understand your perspectives about changes in the timing of salary increases and bonuses. Your feedback about how these adjustments impact employees, particularly those hired earlier in the year, is valuable. Thank you for your ongoing contributions and for being part of the team. If you have additional insights, feel free to reach out to us at engagement@zoom.us.

Explore other reviews about Zoom Communications

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote life with chill team

Cons

moderate pay at best in comparison to others

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Zoom Communications Response
18h
It’s great to hear that you enjoyed the flexibility of remote work and being part of a supportive, collaborative team during your time at Zoom. We also appreciate your feedback regarding compensation. Perspectives like yours help highlight the importance of remaining competitive while continuing to provide a positive employee experience. Thank you for taking the time to share your thoughts.
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

4
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Zoom Communications Response
21h
Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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