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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Terrible New Sales Leadership SMB and Commercial - Account Executive Zoom Communications Employee Review

      2.0
      1 Aug 2022
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Recognizable name Good benefits Work from home

      Cons

      This group used to be amazing and now we are loosing people almost every day because of a new class of leaders on the SMB and Commercial teams. It is unfortunate to see the former high up leaders leave and new ones brought in from boys club networks. The previous heads of this team were great. The new leader at the top is calculated and cutthroat. It is not great to see Zoom take this path and people should know about it. DOES NOT RECOMMEND

      Explore other reviews about Zoom Communications

      5.0
      30 Jun 2026
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      remote life with chill team

      Cons

      moderate pay at best in comparison to others

      avatar
      Zoom Communications Response
      14h
      It’s great to hear that you enjoyed the flexibility of remote work and being part of a supportive, collaborative team during your time at Zoom. We also appreciate your feedback regarding compensation. Perspectives like yours help highlight the importance of remaining competitive while continuing to provide a positive employee experience. Thank you for taking the time to share your thoughts.
      1.0
      23 Jun 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      17h
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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