how do you make profits? CUT PEOPLE? - Customer Service Representative Xerox Employee Review

2.0
3 May 2012
Recommend
CEO approval
Business outlook

Pros

I loved my job it was challenging yet at same time you felt you were not only learning machines BUT people and processes as well

Cons

the processes change on a daily basis lately every day for last 3 or so years i am in constant fear of my job they grade you on things that NOONE can explain because the reports change and so do the targets

Explore other reviews about Xerox

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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