Low pay for management - Anonymous employee XPO Employee Review

1.0
21 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Call Center does not have an attendance policy, QA, or anything that is Call Center related.

Cons

work/life balance is all work. Poor communion across the board, lack of respect, and work is always shifted to the reps while managers talk down to us as reps. The pay is externally low.

Explore other reviews about XPO

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good learning environment where they teach you

Cons

Can be tiring and exposed to weather conditions.

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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