Bad Reputation is Justified - Client Support XPO Employee Review

1.0
26 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Hires good people. A company that strives for excellence regardless of how they obtain it.

Cons

Hires good people who eventually turn bad because of negative culture. No patience, and low tolerance for mistakes. Many managers, like some in Client Support are critical and mean-spirited. In order to stay afloat you have to aggressively defend yourself and constantly CYA. Anyone who has given this company a positive review are the culprits. I'd give it a positive view if I was a jerk too.

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2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

One of the better LTL companies I’ve been to. Will work with you for the most part

Cons

The vacation set up is dumb. No sick days you get 3 weeks PTO for sick and personal days and it’s almost impossible to take a day off you didn’t put in in November of the previous year then force you to use pto when you call in. Some management is ok but most is not the greatest

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