Delusions of Grandeur - Account Manager XPO Employee Review

2.0
13 May 2014
Recommend
CEO approval
Business outlook

Pros

- Attractive office layout & environment - Free access to gym on building's 2nd floor - Enthusiastic classroom trainers and floor supervisors - You get severance pay if you get laid off even before your 90-day evaluation

Cons

- Competitive interview process and rose-tinted company rhetoric lead you to believe that this is a tremendous opportunity with good job security, earnings, and career potential...only to lay off several employees, many before their 90-day evaluation (and, incidentally, unemployment eligibility). - Classroom training is enthusiastic but ultimately inadequate; after "graduating" from classroom training and being placed on the sales floor, very minimal oversight and guidance is offered. - Mentoring program promised during interview process is practically non-existent and - Lead generation is ACTIVELY DISCOURAGED during preliminary 90 days; all CR1 leads are terrible with many being irrelevant, defunct, personal lines, etc leads to a situation with little training/growth opportunity. - Forced to make false promises to hundreds of prospective customers each week; many opportunities are squandered and loads go uncovered, further squandering future potential for business development. - Essentially pays entry level employees $600/week to scrub thousands of bad leads in the company's CRM for several months, before ultimately laying off those employees and passing scrubbed leads to more experienced brokerage firms outside the Chicago office.

Explore other reviews about XPO

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

One of the better LTL companies I’ve been to. Will work with you for the most part

Cons

The vacation set up is dumb. No sick days you get 3 weeks PTO for sick and personal days and it’s almost impossible to take a day off you didn’t put in in November of the previous year then force you to use pto when you call in. Some management is ok but most is not the greatest

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