What has happened to this company? - Field Director Western Union Employee Review

2.0
10 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Brand recognition; good benefits; fair overall compensation

Cons

Constant downsizing; layoffs without plans

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Western Union Response
6y
Thank you for your 10+ years’ service to Western Union and we’re thrilled that you would recommend the company! We absolutely understand the changes we’re working through can be difficult. We are driving these changes from a position of strength, strategic vision and, as you mention, our positive brand recognition, to help us ensure our steady growth and retain/build on our position as a leader in cross-border, cross currency money movement. We are confident that this transformation is going to help drive us ahead in the market and that our employees around the world will be setup for success with the skills and capabilities needed for the future. We welcome you to share additional feedback through our confidential email: careers@westernunion.com, or use our WU Listens monthly survey to provide real-time improvement ideas for our leadership team. We are listening, and together, we want to help employees understand and drive ahead for success.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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