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Western National Insurance

Engaged employer

Training Program - Claims Adjuster Trainee Western National Insurance Employee Review

5.0
9 Apr 2019
Recommend
CEO approval
Business outlook

Pros

This is a great company to work for. The culture and executive staff have taken time to meet with the trainees and talk about what this company's values are and how to integrate them into our work. The training program has been excellent. It is a lot of work and the expectation is to acquire the AINS designation in three months by completion of AINS 21, 22, and 23. It is a lot of studying but the Sr. Adjusters are very helpful and always approachable for questions about the reading. The last portion of the training includes getting your feet wet in handling some smaller claims. The Sr. adjusters and training manager work closely with you and walk you through the steps. The training is not easy but I did not start my adult life in the insurance field, or business field in general and I have experienced nothing but helpful managers and staff through the training experience.

Cons

Not being a computer or technology guy, I would have liked a more in depth training experience on the systems and programs of the job.

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Western National Insurance Response
7y
We’re so glad to hear you’ve had a positive experience with our Trainee Program! At Western National, we’re proud to support our employees as they develop their careers with education opportunities like the AINS courses you’ve noted above. We certainly understand the amount of work and commitment it takes to complete a designation, and we appreciate the time you’re investing. We also appreciate your note about additional systems and technology training. Your feedback will be helpful as we plan future Trainee Programs. If you’d ever like a review of our systems, we encourage you to reach out to your manager. Thanks for taking the time to leave us a review, and good luck with your studies!

Explore other reviews about Western National Insurance

5.0
28 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Warm community, on-site gym, profit sharing and great benefits. Transparency on company financials & constant continuing on job educational tools.

Cons

Lots of meetings & on camera is required. No longer hiring full remote & moving back to in office.

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Western National Insurance Response
6mo
Thank you for taking the time to leave a review! We appreciate hearing your positive comments about our friendly work environment, great benefits, and continuous career development, as these are areas of increased focus to showcase our commitment to employee growth and well-being. We also appreciate your comments about meeting frequency, camera expectations, and our shift away from fully remote work. While we continue to offer flexible, hybrid, and remote work options to a majority of our employees at all office locations (as approved by a manager), we also recognize that face-to-face communication and connectiveness are important parts of our company values. These interactions help strengthen collaboration, support our teams, and ensure we’re providing the best experience for our customers. The privilege to work remotely is and will remain dependent on the needs of our customers balanced with the needs of our employees and internal teams. We would like the opportunity to hear more about your experience. If you are willing to share, please contact us directly at HRmail@wnins.com.
3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

There are really great teams to work on and enjoyable coworkers. Independent decision making. Pay is slightly below average, but benefits are great. Profit share bonus. Good CEO. Departments very much encourage hiring within and lateral transitions to different areas of the company.

Cons

Your team members may be great, but a difficult manager dampens the day to day experience. Pay could be higher.

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Western National Insurance Response
4w
Thank you for sharing your experience with us. We’re glad to hear you valued the strong team environment, collaborative co-workers, employee benefits, and opportunities for internal growth and career mobility across our organization. We also appreciate your candid feedback regarding leadership experiences and compensation. We recognize the important role managers play in shaping the day-to-day employee experience, and feedback like yours helps us continue focusing on leadership development and employee support. We are committed to fostering a workplace where employees feel valued, supported, and empowered to grow their careers. We also encourage employees to raise concerns directly with their manager and / or utilize the management chain or HR so concerns can be appropriately reviewed and addressed to ensure employees feel heard and supported. Thank you for your contributions to Western National, and we wish you the best in your future endeavors.
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