The best side of retail! - Anonymous employee Waterstone's Employee Review

5.0
22 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A company full of amazing people! By far the best job in retail in my opinion. The people and being surrounded by books all day is a dream. The benefits are great too.

Cons

Staffing can be a bit chaotic but that's really the only con.

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Waterstone's Response
1mo
Thank you for taking the time to share your experience of working for Waterstones. Feedback from former employees is enormously important and we are pleased to learn that your time with us proved to be so positive. We have taken careful note of your accompanying concerns and we will ensure these are communicated to the relevant team. HR Team

Explore other reviews about Waterstone's

5.0
18 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice coworkers and enjoyed the environment.

Cons

Could improve in some ways with management, but it wasn't a huge issue for me.

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Waterstone's Response
2y
We're glad you enjoyed your working experience with us. Feedback from former employees is enormously important and we are pleased to learn that your time with us proved to be so positive. Thank you HR Team
3.0
4 Aug 2025
Recommend
CEO approval
Business outlook

Pros

you start slow but then can grow

Cons

work level can sometimes get intense

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