Waterstone's Reviews

Users say... "great colleagues work with books" "Most people were nice" "Staff were friendly" "Discount is great and free books is great." "Good benefits, such as staff discount and lending scheme as well as optional pension" 

Users say... "Very low pay for 'lead booksellers' (two of which had a mental breakdown while working)" "Poor management and often micromanaged." "Examples include: weekly rotas wouldn’t even be up until the day before the new week starts, leaving no room for people to plan their lives ahead; people are put on temporary rolling contracts despite being promised permanent contracts; people getting laid off without enough notice or reasons; managers never ever reply to your emails; managers are always dismissive when people call in sick, always suggesting to others that sick calls are used as excuses to avoid work." "Long hours and lots of days during Christmas period" "National minimum wage is paid at the beginning."