1.0
18 Jun 2020
Former employee, more than 3 years
Singapore
Recommend
CEO approval
Business outlook
Pros
Fantastic customers, great innovation, well respected brand that has undergone a huge transformation within a short space of time to regain its place as a premium product
Cons
Poor management, purely focused on numbers and data rather than customer experience. Doesn’t listen to feedback from either customers or employees. “Trainers” cannot train, but merely read specifications - Amazon Echo is quite frankly both more productive and better suited to this task than many of employees