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      Viagogo

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      Viagogo reviews

      Great people but stressful job and dissapointed clients 24/7 - Customer Service Representative (CSR) Viagogo Employee Review

      3.0
      9 May 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Both team leaders and floor supports are very kind and are always willing to help you.

      Cons

      Most customers are angry because the information they read about the company, and at the end of the day you are the one having to deal with them.

      Explore other reviews about Viagogo

      5.0
      8 Apr 2023
      Seller support
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support, always asking for feedback on how they can be a better company for the employees, no micromanaging or condescending management

      Cons

      Job relocated from New York

      3.0
      21 May 2025
      Paralegal
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun company events, hybrid, cold brew on tap

      Cons

      No annual review, no merit increases, no bonuses

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