Come for the Travel Benefits; Stay for No Particular Reason - Ramp Agent Unifi Employee Review

2.0
15 Sept 2017
Recommend
CEO approval
Business outlook

Pros

DGS offers its employees unlimited free standby travel on Delta flights (meaning you fly only if there is an open seat available). The company also offers health/vision/dental insurance and retirement fund matching. Depending on where you work, your employee ID may be good for a slight discount in airport shops and restaurants.

Cons

Conditions out on the ramp vary greatly from station to station, but the extreme heat/cold combined with long, irregular hours makes for a pretty miserable work environment. Managers are promoted based on seniority rather than skill, so those in authority over you probably don't know any more about the job than you do. Furthermore, the pay is pathetic. Even in the cheapest markets that DGS serves, you have no hope of surviving on full-time wages (which are almost always less than forty hours per week). This is a side job only. Take it for the free flights, but don't come here looking for a career.

Explore other reviews about Unifi

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent onboarding system Consistent Expectations Supportive Management Great Flight Benefits

Cons

Difficult add on system for flight benefits and dependents Poor tracking technology for wheel chair trips, in-effective data.

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Unifi Response
3w
Thanks for sharing. We are happy to see you view Unifi as a great place to learn and grow. We hope you stick with us!
1.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros to working at Unifi. The Airport is beautiful and people are great. Unfortunately the employees work very hard for little pay and support from Unifi.

Cons

The company has significant internal issues that are not adequately addressed by Human Resources. There appears to be a culture of covering up problems rather than resolving them transparently. Leadership seems more focused on employee retention metrics and maintaining appearances with the airlines they serve than on addressing serious workplace concerns and holding individuals accountable. One of the most concerning examples was the handling of a manager who allegedly inappropriately harassed employees over a period of years. Despite ongoing concerns, meaningful action was not taken for years.. Situations like this create an environment where employees lose trust in leadership and feel that workplace misconduct is not taken seriously. This company should prioritize employee safety, accountability, and ethical management. Addressing serious concerns promptly and transparently is essential to retaining good employees and fostering a healthy workplace culture.

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Unifi Response
2w
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We encourage you to reach out to unifiservice.com/contact for further support.
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