Overall, a solid bank to work for in this volatile environment. - Personal Banker U.S. Bank Employee Review

4.0
7 Sept 2008
Recommend
CEO approval
Business outlook

Pros

It is a large company that still believes in family first. They compensate well compared to other banks in the region. There seems to be a lot of opportunity for advancement. The company is always coming up with more innovative ways to serve the customer and make their banking easier and better for them. Although we have shareholders and are required to meet certain criteria, the customer's needs are always #1.

Cons

There are a number of different departments throughout the country that deal with different aspects of banking. Sometimes even an employee has to make a number of phone calls on behalf of a customer in order to get something corrected.

Explore other reviews about U.S. Bank

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

1
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