Archaic, 1950s bank culture - Anonymous employee U.S. Bank Employee Review

2.0
1 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Very stable, 9 AM - 5 PM hours. - 90% of the job is showing up to work for the required hours - Allowed to work from home

Cons

- Every position is a function, operating outside of your function is perceived as a threat. - The management system is based on time & tenure. Every meeting started with introductions with title and number of years at US Bank. You don't speak to those above your "title" without permission or a direct request. I was told many times not to question decisions from SVPs, regardless of how poorly those decisions were made. We lost many deals due to the decisions of "seasoned professionals" - who understand the marketplace. ****Note to self: When everyone repeatedly tells you how smart they are, and how many years they've worked in the same position, that's a really bad sign. Smart people don't need to boast about their time and tenure, they should have the confidence and knowledge to lead, to make a business case. If it's too complicated for you to explain, and you've got all this time and tenure, it's likely you don't understand and therefore cannot articulate a response. -US Bank prides itself on never losing money. Risk adversity is so high, the bank will forego revenue opportunities -- yes, we lost many deals to other banks due to risk aversion. -US Bank is in the dark ages with respect to technology. There are initiatives to bring the bank up to speed, but there is considerable resistance from the old guard to accept technology. There is a general ignorance of how technology can and should be applied, and a great deal of ignorance in technology decision making. - I received training on US Bank's waterfall technology development "best practices". Wait times to have anything developed are abysmally long. The irony is the practice is called the "Agile" practice! Why I state this isn't the agile methodology, the response was "it's our way of moving quickly". In the 18 months I was at US Bank, I wrote more usable code than any of my IT support. - Decision making is top down, and so are approvals on all deals. US Bank does not trust employees to make intelligent decisions. - Very passive aggressive culture. Watch your back. I cannot tell how many times I received a call from my manager to make sure I was at my desk at 4:55 PM.

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5.0
25 Jun 2026
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Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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