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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Read first before you decide to apply - Customer Service Representative Trip.com Group Employee Review

      3.0
      10 Aug 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      * Free food * Shuttle service * Has a high salary offer

      Cons

      * EVERYDAY is CWS * With two consecutive absences (valid or not) written or verbal warning will be provided * Unreasonable KPI

      Explore other reviews about Trip.com Group

      5.0
      6 Apr 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      15 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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