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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Good pay, not so good company - Customer Service Trip.com Group Employee Review

      3.0
      1 Dec 2020
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      good pay, good colleagues and vibe

      Cons

      chinese procedures, unhappy customers, draining daily

      Explore other reviews about Trip.com Group

      5.0
      6 Apr 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      15 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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