Underwriter - Underwriter Travelers Employee Review

1.0
10 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Salary is decent but they will keep you at that salary forever . I am however optimistic about new ceo heather masterson. She is at least familiar with the canadian market place.

Cons

Too many to list. Extreme micromanagement. Upper management all from td it seems so place is turning full call centre with ridiculous metrics measurements. NO worklife balance. Expected to work extra with no pay. Zero flexability unless you hold a high title. Management tries but the management on top of them micromanage to the extreme so your actual manager has zero time for mentoring. Off shoring. Mediocre technology at best. Extremely poor comminication. Uncanadian culture. Zero perks. Ridiculous deadlines and workload. Poor morale. Favortism is evident.

Explore other reviews about Travelers

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone I work with here is great - friendly, dedicated, hard working, professional, but also fun. The company is very aware that their employees are people. They encourage us to use our time off. We have mindfulness trainings. Our medical plan includes things like 8 free therapy sessions and free visits with a lawyer for consults. Also, I genuinely get the sense that Travelers is a good company. We are encouraged to volunteer. When we do, they award us $20 for every hour of community service worked, and that money can be used to donate a charity of our choice. Then, Travelers will match the money that they already gave us. The leadership is working to be zero emissions by 2030 and I believe they will do. It's a great place to work. There are so many different business units, departments, and offices in this company that if your role isn't fulfilling you can probably find another position that will be a good fit. You are also likely to find another office in the country if you have to (or want to) move. The company is very open to people finding the right place for them.

Cons

Everyone has a very full plate. It's not an insurmountable amount of work but it will keep you very busy. We also require at least 3 days per week in office in my region, but honestly, it's nice to back in an office with people. You will likely pay more for benefits here but they have different plans depending on what you're looking for.

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Travelers is quite likely the best thing that has ever happened to me. Having no prior insurance experience, I randomly found and applied for Travelers. I am a military spouse and had to leave my previously established career for a military move and Travelers couldn't have been in my cards at any better time. Through several difficult situations I have had to navigate, management has been entirely on point with their support and encouragement and I've never felt like anything that I have needed personally was an inconvenience. It's absolutely apparent that Travelers values their employees through their communications and actions. I love that this is a place of acceptance for all fully focused on career development and growth. I can honestly say I have never been happier in a career and couldn't feel luckier to be a part of this organization. I am truly looking forward to many years more of learning, fun and development!

Cons

The ONLY con I have is a personal problem and comes with the territory of remote work- I sometimes miss the in-office aspect of being able to communicate with my peers and since I have been able to develop close relationships with them through virtual means, I'd love to have the opportunity to meet them at some point. :)

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Travelers Response
2w
Thank you for sharing your experience with us. It’s wonderful to hear how Travelers has supported you through your career transition as a military spouse and that you’ve found a supportive team, impactful work and opportunities for growth along the way. It’s especially meaningful that you’ve felt supported by leadership during challenges and have had the confidence to approach senior leaders when needed. We know military spouses often navigate unique circumstances, and we’re grateful for the unique strengths veterans and military spouses bring to our teams. We’re also proud to offer programs and support networks that help employees connect and support one another across Travelers. We also appreciated your comment about missing some of the in-office peer interaction while working remotely. The strong connections and sense of teamwork you described are such an important part of our culture, and it says a lot about the relationships you’ve built with your teammates, even while working virtually. As we recognize Military Appreciation Month and approach Memorial Day, we’re thankful for the service and sacrifices of military members, veterans and their families. Thank you for being part of the Travelers team.
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