I worked at IRST for over three years as a security technician. Was laid off when the economy went bust. - Security Installer Trane Technologies Employee Review

Great work environment and work/life balance. I have the ability to manage my own work without micromanaging.

The process to be hired on directly from being a contractor was terrible. Backed me into a corner with a couple of days left on my contract and said to accept offer which was under what was communicated to me or basically i would not be working once my contract ended.

I had the opportunity to work with some truly great coworkers in the Service Department. There was a strong sense of camaraderie and support among the team. The company also does a nice job hosting events and internal gatherings, which helps build connection across departments. Benefits are decent overall, including a 401(k) and PTO offerings.

While the benefits package is fair, the medical coverage could be stronger. Leadership at one point felt very supportive and well-run, but after some key departures, the environment shifted. At times, it can feel more like working for a large corporation where employees may not feel as valued on an individual level. There is an emphasis on collaboration, but in practice, accountability can be inconsistent especially when it comes to addressing underperformance, even when concerns are raised.