Great place to build customer service skills - Customer Service Representative The UPS Store Employee Review

Atmosphere, management, employees, pay, shifts

Lack of Benefits, rude customers,

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.