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The UPS Store

Part of UPS

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High paced, frantic retail job - Store Manager The UPS Store Employee Review

3.0
30 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Picked up 3 years of management experience, I learned how to hire and train staff, I learned a lot about the shipping industry and how to operate a print shop. The job is interesting, in that every person who walks through the door usually wants something different from the last customer, which keeps things intellectually engaging and prevents the job from growing stale

Cons

The job is frantic and chaotic at almost all times. At any given moment, there will be 5 customers in the lobby that need to be waited on, a bunch of items that need to be packaged on the pack table, 6 outstanding print orders, inventory that needs to be ordered, and 2 phone lines that need to be answered. And it’s like that for 8 hours. I went home physically and mentally exhausted more often than not

Explore other reviews about The UPS Store

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and good benefits

Cons

No cons, amazing company love this world

3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

Cons

Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.

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